MyCivic's backend is a user-friendly service that can be learned and operated without tech-support. Manage, track, update, reward and more... all from our easy-to-use admin interface.
The cloud-based software engine easily integrates with most municipal CRM systems - you don't have to start from scratch to reap the benefits MyCivic offers. Issue reporting, requesting inspections, news & calendar RSS feeds, business directory, customer rewards, tracking and metrics, all built-in to MyCivic and integrated with your existing system.
Based in the Cloud, MyCivic is able to scale up or down to meet your specific member volume needs. Redundant, load-balanced server configuration allows for a near-perfect up-time for your heaviest loads.
The best decisions are made when using the best information. Our admin dashboard provides up-to-the-second details on behavior and activity within the site. Print and save report snapshots to track key campaigns or initiatives.
The Most Comprehensive, Customizable Mobile App Platform Available
The Most Comprehensive, Customizable
Mobile App Platform Available
Engage Citizens, Track Requests In
Real-time From Start To Finish
Promote Economic Development In Your Community
And Provide Businesses With Essential Tools To Grow
Promote Economic Development In Your Community And Provide Businesses With Essential Tools To Grow
Connect Staff, Improve Communication, And
Collaborate With Your Community And Get Honest Feedback About The Important Topics.
Collaborate With Your Community And Get Honest Feedback
About The Important Topics.
Our team works with your key departments to define your specific project requirements and integrations. This includes branding, functionality, existing systems and processes as well as key deliverables and timelines. The end of Phase 1 results in a project plan incorporating all the input from your team and ours to ensure a great product integration.
After Phase 1 it's time to get building. Our team will integrate all of your needs into our application. Any customized work can be completed at this time. We create a staging space that allows your team to test out all functionality of the applications and collaboratively work with our team to ensure everything is meeting your expectations.
Once the application is ready for use, we work with your team to create a BETA test group that will be able to try out the platform with your unique configuration in place. We also work with your marketing, city works and technical departments to fully train all key team members on the functionality of the platform.
Now it's time for your audience to get involved! Our team will ensure a smooth and effective launch in sync with your marketing and audience communication programs. We will monitor every step of the push to live and continue to do so after launch to ensure a fantastic roll-out.
After you have launched MyCivic Apps (white-labelled or branded) in your organization, we are here to support you. On-going application updates and support are all covered. Our 24/7/365 up-time monitoring system and automated application testing alerts our team to any issues with the server or application.
For Union Workers, Agents and Union Halls